Organization of call centers


A call center improves the quality of communication with clients, helps manage work processes within the company and rationally organize the work of employees. A large number of telephone lines, specialized telecommunications equipment and software allow you to receive and process an unlimited number of calls simultaneously

A call center is needed for:
  • Telephone sales and telemarketing;
  • Processing customer requests;
  • «Hot lines»; telephone surveys and questionnaires;
  • Sociological and marketing research

We create call centers from scratch: we lay external communication channels, build internal networks, install a software and hardware system based on VoIP technology and customize it to solve specific problems.

Need help setting up a call center